WhatsApp Business API is a messaging system that makes it easy for brands and customers to interact with each other effectively and efficiently through the WhatsApp instant messaging channel.
With the WhatsApp Business API, businesses can send mass messages to their entire customer database (Business Initiated Message), and can use this service as a customer service center number (User Initiated Message) that is connected to the CRM system Sociomile.Hubungi Kami
WhatsApp Business API service solution with clearer and more profitable calculations!
Dashboard that makes it easy for Agents to serve customer interactions. Messages that enter your WhatsApp Business Official number are converted into a ticket and can be directly served by the customer service agent. One number, multi access!
Dashboard with full features for sending WhatsApp messages in bulk to all databases. Create message templates that can be personalized, upload customer databases, and monitor message performance in real-time.
The data analysis report on WhatsApp message distribution performance starts from message delivery status (sent, delivered, read, failed), to the overall WhatsApp campaign performance which is presented after the campaign ends.
In the WhatsApp Business API registration process, prospective users are required to prepare several items, including:
No! Facebook restricts the use of this service to certain business categories. Full explanation regarding permitted and inaccessible businesses at https://www.whatsapp.com/policies/commerce-policy
The authority to grant an official account lies entirely with WhatsApp under Facebook. WhatsApp conducts an assessment for granting official accounts in a closed manner with unpublished assessment specifications.
To get a "green tick" or official account, WhatsApp API users are required to verify an official account after the WhatsApp Business API account has been activated. Verification can be done after the WhatsApp Business API number has been used for 1-2 days.
The registration process consists of 2 stages:
No! The usage of WhatsApp Business API is limited to receiving and sending messages. The features of WhatsApp Personal or WhatsApp Business that are not available on the WhatsApp Business API include:
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