Customer Care Solution

OMNI-CHANNEL CARE MAKES HAPPY CUSTOMER

Elevate your service quality and experience a seamless and more personalized customer care solution to get a happier customer journey that transforms into loyalty.

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Say hello to the era of omni-channel.

Communicate in 12 messaging channels across platform in a single interface. See all messages with customer in one platform, across every channel of communication: Facebook, Youtube, Twitter, Instagram, Voice, WhatsApp, LINE, Playstore, Email, SMS, Livechat, and Telegram.

Because size does matter!

We measure everything. Configure your customer service SLA according to your SOP. Track your agent performances using our ticketing system, and get delivered a customizable and complete report that fits your every needs.

Get Professional help, NOW!

Sociomile helps you to untangle the mess by providing you with our best professional agents in the fields to become your digital frontliners.