Communicate through 12 messaging channels across the platform in a single interface. All messages interaction with your customer can be viewed from one platform, across every channel of communication such as Facebook, Youtube, Twitter, Instagram, WhatsApp, Telegram, LINE, Play Store, Email, SMS, Live Chat, and Voice.
We measure everything. Configure your customer service SLA according to your SOP. Track your agent performances using our ticketing system and receive a customizable and complete report detailing your every needs.
Sociomile helps you to untangle the mess by providing you with our best professional agents in the fields to become your digital frontliners.