"It's 7x more expensive to get a new customer than to retain an existing one."

Customer Retention - Manage Customer Database to Increase Company Profit and Create Customer Loyalty

As a brand, you may have carried out various activities both online and offline to collect customer data. The problem is, have you processed the data to increase company profits?

Re-engage the customer database helps you get back potential sales leads from existing customers. Since you already know what they are interested in, this allows you to personalize your communication with them. Studies show that a 5% increase in customer retention can increase a company's profit by 25% to 95%.

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Easy-to-Operate Messaging Dashboard

Blasting your message by specifying the message delivery channel. Set scenarios for sending messages easily. Anyone can easily operate it!

Ensuring Messages Will Be Sent To Customers Through Various Channels Automatically

Sociomation is an automated messaging platform to a customer database based on a delivery scenario. Sociomation will ensure that messages are sent to customers through various delivery channel trials automatically as previously scenario. Various messaging channels include, Email, SMS, Twitter, Telegram, and WhatsApp.

Multi-channels Blasting Engine

Omni-Channel Automation Scenario

Unlimited Segmentation

Data Enrichment with 3rd Parties Big Data

Using 5 Different Channels for Test Message Sending

Sending messages via email personally

Sending messages via SMS to the customer's phone number

Sending messages directly to the customer's Twitter account

Sending messages via customer's WhatsApp number

Sending messages directly to the customer's Telegram account

Scenario Based Automated Messaging Platform, First Multi-channel in Indonesia

Sociomation is the first multi-channel scenario-based automatic messaging platform and the only original work of the nation's children.

Platforms from Indonesia

#1 Omni-blasting platform in Indonesia

Local team support

Data Enrichment Features

Integrated Platform (Open API)

Semi-custom engine*

A multi-channel scenario-based automated message delivery platform with a variety of excellent features.

Omni-channel
5-in-1 Platform

Use 5 different channels for message delivery, either separately or combined through automated messaging. The channels used include Email, SMS, Twitter, Telegram, and WhatsApp.

Scenario
Retargeting

Design a messaging scenario by determining the flow of the messaging channel that will be used, as well as customizing messages to customers. Easily design scenarios and execute scenarios anytime.

Customer Data
Management

Enrich your customer data with Sociomile's Data Enrichment feature. You can connect to the data provider we have provided to add customer profile data that matches your product.

Customer Data
Segmentation

To increase your success rate, you need to deliver the right product to the right audience. With the segmentation feature, you can group customers based on their general profile.

Automation
Blasting

Increase the Open Rate of your campaign by resending messages via other channels (Email, SMS, Telegram, Twitter, and WhatsApp) with a new subject line to all databases that have not opened the previous message.

Email
Validation

Validate your customer's email for cost savings and prevent email blocking. The “Sender Reputation Score” will have a negative impact if you repeatedly send messages to a fictitious email account.

Ready to Increase Customer Satisfaction and Loyalty with Sociomation?

Trusted by Hundreds of Brands from Various Industries

It's time to improve customer engagement with us for business acceleration in digital era.

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It's time to develop a better customer interaction for the advancement of your business. Contact us!