Sentimen Analysis
You can find positive, negative and neutral sentiments about any brand, competition or keyword you want. Ripple10 will categorize all netizen conversations automatically with the support of manual correction by admin for updating data.
![ripple10 feature 1](https://ivosights.com/images/default/feature-list/12_900.webp)
Competitive Analysis
Find out the activities and sentiments of netizens against competitors, compare the results! Look for opportunities to improve strategies or other unique things to win the competition. Map out the strengths and weaknesses of competitors and prevent competitive threats from entering your business.
![ripple10 feature 2](https://ivosights.com/images/default/feature-list/13_900.webp)
Audience Analysis
Find the digital accounts that talk about you the most and learn about them with the Sociograph Author tool.
![ripple10 feature 3](https://ivosights.com/images/default/feature-list/14_900.webp)
Digital Heath Index
Score calculation of the overall sentiment of netizens towards the brand to find out how healthy your brand is in the digital world. The more positive sentiment, the healthier your brand! Vice versa, if the negative sentiment about your brand is increasing, it's a sign that your brand needs to improve its positive image.
![ripple10 feature 4](https://ivosights.com/images/default/feature-list/15_900.webp)
Buzzer Tracking & Monitoring
Monitor the performance of the buzzer / KOL services that you use in a campaign. We provide various metrics to assess whether the buzzer / KOL you are using is meeting the desired target.
![ripple10 feature 5](https://ivosights.com/images/default/feature-list/16_900.webp)
Early Alert Notification
Know the potential for a digital crisis early on. We will send alert notifications if there is a spike in negative conversations about your brand directly via email or SMS.
![ripple10 feature 6](https://ivosights.com/images/default/feature-list/17_900.webp)
Average Daily Mention
& Buzz Geo Distribution
A feature to find out when your brand is often discussed and where the conversation is spread.
![ripple10 feature 7](https://ivosights.com/images/default/feature-list/18_900.webp)
Sociograph Keyword
Know the keywords that are most relevant to your brand. You can also sort the keywords that are often used by netizens to represent your brand.
![ripple10 feature 8](https://ivosights.com/images/default/feature-list/19_900.webp)
Infographic Data Report
Data visualization with an easy-to-understand infographic display. You can also download it anytime and anywhere.
![ripple10 feature 9](https://ivosights.com/images/default/feature-list/20_900.webp)
Sociograph Author
Know which accounts are talking about you in the digital world, easily learn about the spread of the issue and know who is helping to spread it.
![ripple10 feature 10](https://ivosights.com/images/default/feature-list/21_900.webp)
Sociomile CRM System Integration
Respond directly to netizens conversations about your brand. Ripple10 will capture netizens conversations and convert them into a ticket on Sociomile's CRM system, so agents can respond immediately.
![ripple10 feature 11](https://ivosights.com/images/default/feature-list/22_900.webp)