Sentimen Analysis
You can find positive, negative and neutral sentiments about any brand, competition or keyword you want. Ripple10 will categorize all netizen conversations automatically with the support of manual correction by admin for updating data.
Competitive Analysis
Find out the activities and sentiments of netizens against competitors, compare the results! Look for opportunities to improve strategies or other unique things to win the competition. Map out the strengths and weaknesses of competitors and prevent competitive threats from entering your business.
Audience Analysis
Find the digital accounts that talk about you the most and learn about them with the Sociograph Author tool.
Digital Heath Index
Score calculation of the overall sentiment of netizens towards the brand to find out how healthy your brand is in the digital world. The more positive sentiment, the healthier your brand! Vice versa, if the negative sentiment about your brand is increasing, it's a sign that your brand needs to improve its positive image.
Buzzer Tracking & Monitoring
Monitor the performance of the buzzer / KOL services that you use in a campaign. We provide various metrics to assess whether the buzzer / KOL you are using is meeting the desired target.
Early Alert Notification
Know the potential for a digital crisis early on. We will send alert notifications if there is a spike in negative conversations about your brand directly via email or SMS.
Average Daily Mention
& Buzz Geo Distribution
A feature to find out when your brand is often discussed and where the conversation is spread.
Sociograph Keyword
Know the keywords that are most relevant to your brand. You can also sort the keywords that are often used by netizens to represent your brand.
Infographic Data Report
Data visualization with an easy-to-understand infographic display. You can also download it anytime and anywhere.
Sociograph Author
Know which accounts are talking about you in the digital world, easily learn about the spread of the issue and know who is helping to spread it.
Sociomile CRM System Integration
Respond directly to netizens conversations about your brand. Ripple10 will capture netizens conversations and convert them into a ticket on Sociomile's CRM system, so agents can respond immediately.
