We provide solution for your company in managing and delighting your customers by using technology.
Start with understanding them by monitoring their conversation online, engaging toward most digital channels and delight them by using automation and prediction of their preferences.
Digital CRM, automation & personalization/prediction platform to do auto gamification/retention to your customers toward digital channels.
Monitor your brand and customers’ conversation online, get auto-daily infographic report and weekly-monthly analysis with email & sms alert system.
Omni-channels single ticketing system for your CS agents, cover Facebook, FB Tab, Twitter, Instagram, Email, Chat Widget, VoIP*, Line, WeChat, etc.
Engage and delight your customers by using automatic prediction platform cross touchpoints. Create excitement toward reward and gamification.
Always aware your brand and customers analysis live on screens in your command center room. Let all part of the organization aware of the real-time insights.
Provide standardize syllabus for capability enhancement of your Digital Customer Service and Telesales agents, to make them be able to serve best to the customers.
Let us handle your needs of the Digital Customer Service and Telesales agents, fully integrated service for your customer care on digital channels.
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