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Understand. Engage. Delight.

Take actions and drive your business with IVOSIGHTS.

Digital Listening

FROM MONITORING TO INSIGHTS

We help you to get better understanding of your audience, knowing what's on trend in the industry, up crisis handling with a platform built for monitoring your digital performance.

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Customer Care Solution

OMNI-CHANNEL CARE MAKES HAPPY CUSTOMER

Elevate your service quality and experience a seamless and more personalized customer care solution to get a happier customer journey that drives loyalty from your audience.

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CRM AUTOMATION

SCENARIO BASED, MULTI-CHANNELS AUTOMATION FOR ENGAGEMENT

Re-engage your customer data to get a better user engagement and enhance your customer loyalty efficiently.

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WHATSAPP BUSINESS

Ivosights, Indonesia WhatsApp Business Solution Provider

Connect and engage with your customers on the world’s most popular chat app channel

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Sebagai retail fashion, PT Transmarco membutuhkan satu single dasboard untuk berinteraksi dengan pelanggan. Sociomile telah membantu kami, sehingga interaksi dengan pelanggan pun jadi lebih mudah dan cepat. Karena, kepuasan pelanggan menjadi prioritas utama kami.

Erlangga Eka Putra, Regional CRM & Customer Service PT Transmarco
...

Fitur yang dimiliki Sociomile cukup bagus dan dapat bertambah berdasarkan request. Saat ini pun sudah ada fitur manual book pada CRM-nya.

Dini, Supervisor CS Bareksa
...

Sociomile memudahkan team CS dalam menghandle Customer, karena menghubungkan ke beberapa channel sekaligus. Team support Sociomile pun mudah dihubungi, karena memiliki layanan support 24/7. Ini keren banget.

Dony Setiawan, Supervisor CC SMEC
...

Sociomile memudahkan admin untuk membalas chat secara bersama-sama. Penarikan report terkait tiket, issue, customer survey hingga performance dari customer service pun sangat mudah. Data terkait tagging/issue yang ada di Sociomile juga bisa menjadi feedback bagi perusahaan/brand kami.

Intan, Supervisor CS Visval
...

UX di Sociomile sangat menarik dan reporting mudah dalam penarikannya.

Rio, Vendor Manager Bukalapak