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Our products

Ivosights: A series of platforms to engage your customers

We provide solution for your company in managing and delighting your customers by using technology.
Start with understanding them by monitoring their conversation online, engaging toward most digital channels and delight them by using automation and prediction of their preferences.

Fully responsive digital monitoring engine. Help you to monitor conversation on the internet.
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Integrated omni-channels digital customer service ticketing system. Help you to monitor conversation on the internet.
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Understand

Digital monitoring platform that crawl conversation regarding your brand on some digital channels: Twitter, Instagram, YouTube, Facebook*, Blog, Forum, News portal, etc.

Engage

Digital CS & Telesales, an omni-channels single ticketing system for your Customer Service/Telesales agents to engage with your customers via Twitter, Email, FB, FB Tab, Chat, Instagram, Line*, Kakao*, WeChat*, VoIP*.

Delight

Digital CRM, automation & personalization/prediction platform to do auto gamification/retention to your customers toward digital channels.

Digital Monitoring Platform

Monitor your brand and customers’ conversation online, get auto-daily infographic report and weekly-monthly analysis with email & sms alert system.

Social Customer Service Platform

Omni-channels single ticketing system for your CS agents, cover Facebook, FB Tab, Twitter, Instagram, Email, Chat Widget, VoIP*, Line, WeChat, etc.

Automation-Digital CRM Platform

Engage and delight your customers by using automatic prediction platform cross touchpoints. Create excitement toward reward and gamification.

Digital Command Center Development

Always aware your brand and customers analysis live on screens in your command center room. Let all part of the organization aware of the real-time insights.

Digital CS & Telesales Training

Provide standardize syllabus for capability enhancement of your Digital Customer Service and Telesales agents, to make them be able to serve best to the customers.

Digital CS & Telesales Outsource

Let us handle your needs of the Digital Customer Service and Telesales agents, fully integrated service for your customer care on digital channels.

Our Clients

From Our Blog

The Nine Elements of Digital Transformation

Digital transformation — the use of technology to radically improve performance or reach of enterprises — is a hot topic for companies across the globe.

Read More

7 Future Predictions for the Internet of Things

Internet of Things (IoT) seems to be taking daily headlines in technology news. From connected cars, homes, businesses and more, we know connected devices will become more...

Read More

Artificial intelligence: The 3 big trends to watch in 2017

In 2016, the White House recognized the importance of AI at its Frontiers Conference. The concept of driverless cars became a reality, with Uber's self-driving...

Read More

We Are Hiring

Looking for some positions that suits your career and passions? Drop us your CV and let us know your passion.

Contact Us

Need to connect to your audience through digital channels and market your product/services?

Media Partner

Hi there,
We would like to collaborate with your media in providing social media conversation related to specific topics. Mail us at hello@ivosights.com or fill form below:

You're also very welcome to come to our command/media center at:
Jl. Tebet Barat 7 No. 3, Jakarta Selatan.
Phone (021) 28543443

Contact Form

Hi there,
Get in touch by mail us at hello@ivosights.com or fill form below:

You're also very welcome to come to our command/media center at:
Jl. Tebet Barat 7 No. 3, Jakarta Selatan.
Phone (021) 28543443

Hire Form

Hi there,
Join us by drop your CV at hello@ivosights.com or fill form below:

You're also very welcome to come to our command/media center at:
Jl. Tebet Barat 7 No. 3, Jakarta Selatan.
Phone (021) 28543443

Request Demo

Hi there,
You can request demo by mail us at hello@ivosights.com or fill form below:

You're also very welcome to come to our command/media center at:
Jl. Tebet Barat 7 No. 3, Jakarta Selatan.
Phone (021) 28543443